#WeFindWays: How to avoid long waiting times in BDO?

Banks play a crucial role in our lives. They not only secure our hard-earned money but also offer a range of financial services such as personal and business loans, credit cards, and remittances. However, as helpful as they are, going to the bank can sometimes be a hassle. Limited banking hours and long lines can take up a significant amount of time. While online banking and ATMs provide convenience, they come with their own set of challenges, such as security breaches and ATM skimming.

Personally, I still prefer the old-fashioned approach of using a passbook for our main savings account and conducting transactions directly at the bank. I do have a separate account with online access, but I use it only for day-to-day transactions.

That’s why I was excited when I discovered that BDO now offers an Online Branch Booking service. This service has made banking so much easier by allowing me to book an appointment before I even step foot in the bank—goodbye to long lines!

Here’s how it works:

1. Visit BDO’s Online Branch Booking site.

2. Enter the type of transaction, your account number, the amount, and your preferred branch, date, and time.

3. After submitting your details, you’ll receive a QR code.

Once you arrive at the bank, simply scan your QR code at the Service Assist kiosk no later than 30 minutes after your selected appointment time. You’ll instantly receive your queue ticket—no need to enter any additional information.

Since I started using this service, my trips to the bank have been a breeze. I now spend only 10 to 15 minutes inside the bank, and I no longer have to deal with long waits. It’s truly a hassle-free experience!

Once you are in the bank, scan this QR Code at the Service Assist kiosk no later than 30 minutes after your selected appointment time and immediately receive your queue ticket printout from the kiosk. No more typing or entering details.

This is really one great service of BDO because ever since I started using it, I only spend an average of 10-15 minutes inside the bank. No more long lines for me.