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Wednesday, January 28, 2015

How to avoid long lines at BPI (Bank of the Philippine Islands)?

Banks had been helping us in many ways. Aside from securing our hard earned cash, it has also provided personal and business loans, credit allowances, remittance and a lot more banking products and services. 

However, whether we admit it or not, going to the bank is such a hassle. With limited banking hours, it would really take much of our time to get our transactions completed. They have offer online banking and automated teller machines however, it has its own disadvantages and issues such as security breaches and ATM skimming. So, for people like me, I still prefer the old practice of using a passbook and transacting with a bank teller. 

Good thing that my bank which is the Bank of the Philippine Islands is now offering EXPRESS ASSIST which made me say goodbye to long lines inside the bank. It is where you can set an appointment before you actually go to the bank. Just log in to your BPI online account. 

Source: www.bpiexpressonline.com

Go to Other Services and select BPI Express Assist Online.Then, choose "Schedule an appointment"


You just have to follow 3 easy steps: 
1. Select Branch
2. Select Appointment Date
3. Select Appointment Time

After, you will be asked to enter what type of transaction, account number and amount. 
Once you submit, you will be given a confirmation number. This is the same number that will be called (the one flashing on the screen inside the bank) when it is your turn. 

This is really one great service of BPI because ever since I started using it, I only spend an average of 10-15 minutes inside the bank. No more long lines for me. 

How about you? Have you tried it? Share your experience. 

15 comments:

  1. Great article. I'll recommend this one to a friend in Phillipines

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    1. Thank you, Sheetal. I would appreciate it.

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  2. I love that idea of setting an appointment. I do all of my banking online and now you can submit a picture of a check to deposit it, crazy right.

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    1. That's wonderful. Checks are the main reason why I still have to go to my branch and the rest I complete it online.

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  3. Oh I can't queues in bank or anywhere at all, so this is great. I shifted to all payments online a long time back.

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  4. You would be among the minority that prefers to physically interact with the bank staff.Interesting take on life.

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  5. Great..i personally hate going to the bank..i mostly do all transactions online ☺

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  6. What a great idea. I swear I can stand in line for 15 minutes before even getting helped sometimes. Thank goodness for online banking! You are lucky to have a bank that lets you set appointments.

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  7. Good advice, don't need it by myself, but who likes to wait in line? Smart!

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  8. Fascinating post! Thank you for sharing!!!

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  9. Oh, that's so nice to hear. Banks really do have very loooooooong lines so having a prior appointment will definitely lessen your waiting time. The only thing though is, if all customers will take advantage of this service, i guess waiting time will increase again. Hehehe.. thanks for sharing this one! ^_^

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  10. It's very convenient to bank online, even in mobile. I have a BPI online account but I haven't updated my password. - KarenT

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  11. Before I moved to a new city, I go to a bank where I know everyone. I always do my transaction at the manager's table.

    Now, in another city, I have to line up just like everyone else.

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  12. I'm a big user of online services from the banks that I'm attending. I can say that having an online account is convenient and hassle free at the same time. There are some nuisances though like the scheduled online maintenance wherein you can't access your account but I know it's for the better good of improving security and safety of our hard-earned cash :)

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